Hi, I'm Brian Donnelly...
I'm a User Experience Researcher Designer Advocate Enthusiast
I turn complex user behavior into product clarity. Through strategic, mixed-methods research, I help teams build with confidence - not assumptions.
AstrumU: Driving Insight-Led Strategy for an AI Skills Platform
Led end-to-end user research initiatives to uncover the goals, behaviors, and challenges of transitioning service members, HR leaders, and students engaging with AI-powered skill intelligence tools across education, workforce, and career transition contexts.
Thumbtack: Unlocking Repeat Use Through Insight-Led Product Iteration
Led end-to-end generative and evaluative research to uncover the goals, behaviors, and challenges of homeowners and service professionals navigating mobile engagement, post-hire experiences, and in-app features that drive retention and repeat usage.
ARIZE: Bridging Hardware, Software, and User Experience in Smart Apartments
Over 2 years of experience leading generative and evaluative research to deeply understand and communicate the goals, needs, and challenges of apartment owners, managers, and renters using smart apartment IoT platforms and hardware.
Additional Projects
Cal’s Allstar Angels Foundation: Case Study
Uptown United: Case Study
NHCFP Website Redesign & Implementation